Framefork is a user experience and design consultancy based in Lisbon
We help companies create products and services that deliver compelling experiences for their customers.
Leadership
We've worked with companies like the R/GA, Schematic and Method, for clients such as BBC, Nokia and Intel. We've experience in web, desktop, mobile, tablet and TV, defining and implementing bespoke products and strategies.
José Alves
Leads the User Experience and client service capabilities at Framefork. He has been working in the interactive realm for over 7 years, leading and designing large interactive experiences for global clients. Before Framefork he worked at the BBC and Skype defining the user experience across different platforms and services. He also holds an MA in Design for Interaction from the University of Westminster, London.
Sérgio Brito
Leads the Design at Framefork. He has been working as user interface designer for the past years, at 2 successful software houses. Before Framefork he worked in London, Oporto and Lisbon, focusing on information design, web and rich applications. He also holds a degree in Communication Design from the Faculty of Fine Arts, University of Lisbon.
Ana Martins
Leads the Development at Framefork. She has been working as software engineer for the last 5 years, focused and specialised mainly in user interface development. Before Framefork she worked in one of the largest portuguese software houses, across a number of projects ranging from web products to desktop applications. She also holds a degree in Electrical and Computers Engineering from the Engineering faculty, University of Oporto.
Approach
User-centred
We solve problems through constant discovery, iteration and testing. We see ourselves as design facilitators, leaving our clients with solutions and systems that stand the test of time. We focus on your customers, their needs and barriers through user-centred design.
Lean and flexible
We prefer to solve design problems rather than specifying them, so we often sketch and prototype solutions rather than spending hours documenting design solutions that will never be implement. Some people call it Lean UX but we simply think of giving you a more effective use of your budget.
Holistic thinking
Our approach shifts the emphasis from planning individual media, like web sites or mobile apps to planning for the entire ecosystem. We help you define and manage the entire digital playing field, and use this to identify where and how to engage with your users most effectively.